Background: The research on the airlines' ground services in airports is central to business environment, impacting departure and arrival functions, while COVID-19 has adversely affected service capabilities, passenger safety satisfaction. Aims: aim find factors influencing airport during from perspective using Airport Service Quality (ASQ) framework.Methods- ASQ (Airport quality) scale was use...

(1) REDUCTION OF RISK: A FLIGHT CREW GUIDE TO THE AVOIDANCE AND MITIGATION OF WILDLIFE STRIKES TO AIRCRAFT Capt. Paul Eschenfelder, Avion Corporation, 16326 Cranwood, Spring, TX 77379 USA; Steve Hull, Senior Accident Investigator, British Airways, P.O. Box 10, Heathrow Airport, Hounslow, England TW6 2JA Each year the world’s airlines lose between $1 billion to $2 billion due to wildlife strikes...

The widespread COVID-19 epidemic has had a profound impact on businesses all around the world by hastening their digitalization. operations of airport are also being transformed to ensure business continuity. Malaysian government's mobility control order (MCO) requires workers work from home alternate days. This working structure necessitated requirements for active knowledge exchange behavior....

OBJECTIVES Although using mental health services is an effective way to cope with work-related stressors and diseases, many employees do not utilize these services despite service improvements in recent years. The present study aimed to investigate the interaction effects of workplace climate and distress on help-seeking attitudes, and elucidate the reasons for mental health service underutiliz...

The aim of this paper is to design an approach evaluate the expected efficiency and performance future airport infrastructure. First, sampling method select similar airports developed based on socioeconomic operational variables that are summarized in a proxy variable; second, ARIMA-GARCH-Bootstrap applied forecast selected outputs (PAX ATMS) whilst inputs (Cities, Gates, Runaways, Airport Size...

PURPOSE The objectives of this study are to compare the hospital employees' and patients' recognition and attitudes toward the opening of the medical services market, to analyze the differences between hospital employees and patients on the factors in selecting a foreign hospital. MATERIALS AND METHODS This study collected and analyzed data using systematic questionnaires that were self-admin...

The airport industry is changing. Once understood as stand-alone public infrastructures, many modern airports now operate within privatized multi-airport systems and contend with previously unknown competitive pressures. As a result, many of the same airports which once enjoyed natural monopolies and government protections must now compete with secondary facilities both for airline patronage an...