Quality function deployment (QFD) is a product development process performed to maximize customer satisfaction. In the QFD, the design requirements (DRs) affecting the product performance are primarily identified, and product performance is improved to optimize customer needs (CNs). For product development, determining the fulfillment levels of design requirements (DRs) is crucial during QFD op...

This paper presents a Quality Function Deployment (QFD) analysis of the h a l down-selected aqueous cleaners to be used on the Redesigned Solid Rocket Motor (RSRM) program. The new cleaner will replace solvent vapor degreasing. The RSRM Ozone Depleting Compound Elimination program is discontinuing the methyl chloroform vapor degreasing process and replacing it with a spray-in-air aqueous cleani...

Quality function deployment (QFD) is a customer-driven approach in processing new product developments in order to maximize customer satisfaction. Determining the fulfillment levels of design requirements (DRs) and parts characteristics (PCs) is an important decision problem during QFD activity processes for new product development. Unlike the existing literature, which mainly focuses on the de...

Today most research related to manufacturing strategy development concentrates on descriptive processes and conceptual models, and therefore lacks the capability of assessing the supportive degree of manufacturing strategy to competitive priorities, and is also difficult to assess the congruence among various decisions of the manufacturing strategy. This paper proposes an approach for manufactu...

Quality function deployment (QFD) is a well-known customer-driven approach for new or improved product/service design and development to maximize customer satisfaction. A typical QFD analysis process involves a series of group decision-making (GDM) processes, such as determination of the importance of customer requirements (CRs), the relationship between CRs and engineering characteristics (ECs...

Software Process Improvement (SPI) has become the key to the survival of many software development organizations. As a follow-up of a previous paper on SPI for the CMM using Quality Function Deployment (QFD), a new SPI framework integrating QFD with the CMMI is developed. Similar to the earlier SPI framework for the CMM, the proposed SPI framework based on the CMMI using QFD aims to achieve thr...

Customers are ultimate judges of products. In order to produce the world-ranking product, customer information must be embodied in the part of production and hierarchy of control. This paper firstly points out the deficiency of QFD and the superiority of TRIZ. And then it constructs the application system of integrating QFD and TRIZ based on the theoretical rationale of the integration. The mai...

This paper identifies the Quality Function Deployment (QFD) as a tool in eco-design that can be used to identify customer desires, needs and requirements and to evaluate and characterise them into different categories, thereby building up an overall picture of customer value. It further argues that QFD can be more effective to the extent that it incorporates green engineering objectives, becaus...