ion hierarchy

To reach a product’s business objectives, the requirements of all relevant stakeholders have to be analyzed and considered in the product definition. This paper focuses on the processes applied to analyze and consider the needs and expectations of two of these stakeholder groups, namely the customers and the users of a product. The processes to produce customer centered product definitions and ...

In this paper, a set of user-centered evaluation methods, used to construct a richer conception of the audience of an online Modern Greek online course, are presented. First an analysis of the design methodology employed in this specific case study is provided and then examples of how valuable usability information can be extracted from different user-center evaluation methods is presented. Con...

Being familiar with all the benefits of e-Health and the strategic plan for the Slovenian health sector’s informatization, Telekom Slovenia and the Faculty of Medicine from the University of Maribor, along with other partners, have initiated an e-Health project. The project group is developing various e-Health services that are based on modern ICT (information and communications technology) sol...

As students are engaged in sustained inquiry supported by technology various challenges arise. One particular challenge is how to introduce learning technologies within a currently enacted curriculum. To meet this challenge student supports must both be imbedded within the technology itself (intrinsic supports) as well as within the classroom (extrinsic supports). Learner centered design resear...

Teaching is changing in deep, due to, on one hand, the evolutions of the society expectations and, on another hand, the widely spreading of new technologies. By the way, teachers and trainers need now to structure and formalize their internal designs and should become designers but do not have the competence. We aim to help them during the instructional design process. In that way we propose so...