Destination management and destination marketing are relatively new phenomena in tourism professional practice and in the tourism literature. They have now, however, become recognized as being integral to the success of a tourism destination. This article traces the history of the scholarly literature development and professional practice in destination management and destination marketing sinc...

In practice, tourism organisations tend to be more serious towards their financial viability and therefore undermine long-term socio-cultural and environmental consequences. In so doing they impede their own ability and that of the destination to develop in a sustainable way. This may lead to ‘strategic drift’ where, organisation’s existing strategy gradually, if imperceptibly, moves away from ...

It is recognised that tourism destinations are vulnerable to some form of crisis or disaster. Consequently, attention has long been paid to the nature and consequences of tourism crises and disasters, whilst, more recently, a number of tourism crisis management models have been proposed in the literature. Such models may, however, be criticised for their structured, linear and prescriptive appr...

International tourism and its related businesses have considerably increased recently. Due to this expansion, tourism employees must be able to communicate appropriately, and effective ESP programs need to be administered accordingly. Many studies have been conducted on current ESP courses for tourism; however, major problems still remain in designing ESP courses to satisfy L2 learners’ needs, ...

Competition between tourism destinations on national, regional and local levels continues to intensify due to the pressure of globalization (Friedman, 2006). Accordingly, destination Management Organizations (dMOs) have to constantly reevaluate and re-engineer the same time, tourism development pressures destination areas through increased resource consumption and, land fragmentation while poli...

In recent years a growing interest in the concept of sustainability has manifested itself in the tourism field in the form of policyand planning-related materials which address the environmental and, to a lesser extent, the cultural dimensions of sustainability in tourist industry practices. In essence this literature has focused on the resources on which the tourism industry draws for its prod...

The aim of this study is assessing the effectiveness of Customer Relationship Management factors in Isfahan tourism and travel agencies by Structural Equation Modeling (SEM). It is practical according to the goal and it’s a kind of descriptive survey in terms of methodology. Research population included all of staffs and managers at tourism and travel agencies in Isfahan in 2012 that 274 of the...

Tourism industry has become one of the biggest and dynamic industries in the world, giving a great impetus to the economic development. However, its vulnerability and the crisis management have been the momentous problem. The findings of researches and practices have shown that tourism crisis will possibly take place due to the destruction of system balance, which is similar to the ecological c...

All-for-One Tourism is a new planning concept proposed by Chinese tourism management practitioners. Based on the present situation of tourism industry development, the new planning concept is to guide the transformation and upgrading of tourist destinations. The development level of all-for-one tourism represents the maturity of regional tourism industry. China has been actively promoting the a...

It is often observed that tourism generates a negative impact on the environment of destination places, among which the depletion of the natural capital is the most evident. To avoid this, tourism development and management should be based on the recognition of the limits characterising a destination. The indicator of Tourism Carrying Capacity (TCC) can be particularly relevant to this purpose....