This study aims to determine the effect of company size, tangibility, liquidity and profitability (ROA ROE) on capital structure. research uses quantitative methods. type is descriptive statistical nature this a causal relationship which explains between independent variables dependent variable. was conducted at coal mining companies listed Indonesia Stock Exchange in 2014-2019. The sample 19 a...

In a country where there is high level of car ownership, public buses considered as another modes transport that more sustainable. Despite that, very low bus ridership in Malaysia which questions the users’ satisfaction on its service quality. This study investigates role quality (tangibility, reliability, assurance, empathy and responsiveness) by utilizing SERVQUAL model towards satisfaction. ...

Recent research finds that people respond more generously to identified victims compared to abstract victims. For example, people are more generous towards a single, identified victim compared to a group of victims (Kogut & Ritov, 2005) and compared to a single unidentified (i.e., not yet determined) victim (Small &d Loewenstein, 2003). In this chapter we propose that this 'identifiable victim ...

Pledgeable assets support more borrowing, which allows for further investment in pledgeable assets. We use this credit multiplier to identify the impact of …nancing frictions on corporate investment. The multiplier suggests that investment–cash ‡ow sensitivities should be increasing in the tangibility of …rms’assets (a proxy for pledgeability), but only if …rms are …nancially constrained. Our e...

The aim of this study is to investigate the effect a firm’s size, asset growth, tangibility, and financial leverage on profitability for all listed corporate firms in Jordan using unbalanced panel data (time series cross-sectional) regression analysis sample 1,663 observations over period from 2011 2018. overall results show significant positive size growth profitability. However, tangibility p...

Once information is loaded into a spreadsheet, it acquires properties that it may not deserve. These properties include believability, correctness, appropriateness, concreteness, integrity, tangibility, objectivity and authority. The information becomes reified. We describe a case study through which we were able to observe at close hand the reification of a demonstrably incorrect and inappropr...

The objective of this paper is to identify the impact of service quality on customer relationship management and customer loyalty in the Indian telecom sector. Service quality has been considered as independent variable whereas customer relationship management and customer loyalty were considered as dependent variable. Five antecedents of service quality have been considered in this study viz. ...