Following the release of its strategic plan, in which patient safety and quality were highlighted as key directions, St. Joseph's Healthcare Hamilton recognized the importance of engaging its board of trustees to achieve these goals. Following a collaborative retreat with senior management, medical staff leadership and professional practice leaders, the board enhanced its governance oversight o...

The results presented in this paper arepart of an empirical studyinto thecurrent usage of groupware and the potential of Computer Supported Cooperative Work (CSCW) for strategic management in large-scale Swiss business enterprises. The results were obtained from a survey conducted among 168 organizations. The study is part of the STRATUM research project, the overall goal of which is to investi...

INTRODUCTION The purpose of this study was to investigate the impact of top management turnover on Strategic Collaborative Quality Management (SCQM) implementation in healthcare organizations. The role of top management turnover in the process and impact of the SCQM model was investigated using a case study of a public hospital. METHODS Both qualitative and quantitative methods were used for ...

C among firms yields many benefits but can also encourage firms to engage in corrupt or unethical activities. We argue that competition can lead organizations to provide services that customers demand but that violate government regulations, especially when price competition is restricted. Using 28 million vehicle emissions tests from more than 11,000 facilities, we show that increased competit...

Recommendation technology is designed to take the initiative to recommend using the user's history behavior information, without requiring users to explicitly specify the query case information. Collaborative filtering is the most widely recommended technique. However, some problems of the traditional collaborative filtering recommendation system still exist, and these problems significantly af...

Environmental responsibility is evolving into a crucial aspect of strategic management as regulations are expected to tighten significantly in the near future following the need to mitigate the effects of climate change. Many businesses react to this challenge by implementing environmental reporting and management systems. However, often the environmental programme is not properly integrated in...

In recent years, the collaborative demand-to-supply management which strategically supplies products to the market so as to maximize profit is a critical role for establishing a sustainable company. However, sales sector and production sector, respectively, do not always work together for corporate-wide optimization. In the most case, sales sector is responsible for maximizing sales. On the oth...

The purpose of this study is to investigate the integration of strategic management and quality assurance in higher education. The study presents how the value chain can be described in the strategy and quality maps, which are, respectively graphical representations of the strategic plan and the quality assurance system. The quality map is a new concept that explicitly takes into account the en...