a r t i c l e i n f o Management theories, especially those in the area of human resource management, are predominantly Western-centric in origin and in the empirical testing that underpins them. The purpose of this paper is to explore perceptions of one such theory, employee empowerment, in an Asian context. Information gathered from an open ended questionnaire and focus groups provide an in-d...

Most research to date has approached employee empowerment as an individual-level phenomenon. In this study we proposed a work-unit-level construct, empowerment climate, and tested a multiple-level model integrating macro and micro approaches to empowerment. Empowerment climate was shown to be empirically distinct from psychological empowerment and positively related to manager ratings of work-u...

abstract background: regarding the importance of health care providers such as nurses who are always in stressful environments, it is imperative to better understand how they become more engaged in their work. the purpose of this paper is to focus on health care providers (nurses), and examine how the interaction between spiritual intelligence and psychological empowerment affect job engagement...

The Workforce Scheduling Problem (WSP) concerns the scheduling of a multi-skilled workforce to geographically dispersed tasks. An effective solution to the problem is critical to companies’ performance and success. Organizations are becoming increasingly aware of the importance of enhancing employee empowerment and involvement in decision making. However, traditional approaches implemented to t...

This study explores how the adoption of an internal marketing (IM) program in a retail banking setting enhances some positive employee behaviours that promote customer perceived service quality. A multilevel research design is adopted which draws evidence from branch managers, employees and customers in order to investigate whether branch manager’s adoption of an Internal Marketing philosophy a...

Purpose: It is well known that managing H&S helps ensure that construction organizations are achieving their H&S objectives and targets. As such, the H&S management practices constitute a vehicle to improve H&S performance outcome. However, the challenge is to determine what needs to be measured and practiced by SMEs at project level. The objectives of this paper are therefore to determine the ...

This paper provides meta-analytic support for an integrated model specifying the antecedents and consequences of psychological and team empowerment. Results indicate that contextual antecedent constructs representing perceived high-performance managerial practices, socio-political support, leadership, and work characteristics are each strongly related to psychological empowerment. Positive self...