We study competition between two shopping centers that sell the same set of goods and are located at the extremes of a linear city, without restricting consumers tomake all their purchases at a single place. In the case of competition between a shoppingmall (set of independent single-product shops) and a department store (singlemultiproduct shop), we find that: if the number of goods is low, al...

Multimedia, social media content, and interaction are common means to attract customers in shopping. However these features are not always fully available for customers when they go shopping in physical shopping centers. The authors propose Smart Shopping Assistant, a multimedia and social media augmented system on mobile devices to enhance users’ experience and interaction in shopping. Smart S...

This article presents a study of the effects of various shopping center design and management attributes on consumer evaluations of the public space appearance (or atmosphere) in shopping centers. Examples of such attributes are level of maintenance, area for pedestrians, window displays, street layout, and street activities. A model is estimated from responses to experimentally controlled desc...