excellence synergic index (esi) is a new method for the excellence measurement. this technique is a causal method. esi method was developed for studying the relations and interaction of excellence criteria and organizational pathology. by “esi”, it is possible to measure the performance excellence of any service enterprises, to diagnosis organizational pathos and to propose problem-solving an...

this study focuses on the relationship between lower-intermediate level efl learners’ metacognitive awareness and accuracy in self-assessment of a speaking test. we tried to raise the learners’ metacognitive awareness through practice in goal-setting and planning. to do so, 103 lower-intermediate level students took a pretest of speaking, completed a metacognitive awareness questionnaire, and h...

introduction: the risk of inappropriate decision making would be minimized if the managers are timely provided with accurate and adequate information. obviously, hospital information system (his) plays an important role in today's rapidly changing organizations. this study was performed to assess the viewpoints of managers and network operators about the effect of his on the performance and pro...

two hundred and fifty-eight iranian university students estimated their own, parents', and partners' overall (general) intelligence, and also estimated 13 'multiple intelligences' on a simple, two-page questionnaire which was previously used in many similar studies. in accordance with previous research, men rated themselves higher than women on logical-mathematical, spatial and musical intellig...

Transdisciplinary (TD) working is claimed to be critical meet future societal needs, with engineers being at the core provide solutions these challenges. However, there little available that enables one assess whether they or their team have competencies required. Within this paper, we propose a self-assessment framework ascertain design which enable TD working. We describe how were identified ...

alternative assessment approaches and, among them, self-assessment and peer-assessment are becoming increasingly important in educational contexts. designed to compare self-assessment, peer-assessment, and teacher-assessment, this study included 90 efl students from 3 intact classes divided into 3 groups: self-assessment, peer-assessment, and teacher-assessment. after taking the toefl proficien...

The EFQM excellence model is a famous quality management tool. We have translated it to be useful in elearning quality management. EFQM will be used as a framework for self-evaluation. We developed the e-learning stakeholder model. We identified the main criterion and positioned them in the stakeholder model. We present short the Kirkpatrick evaluation model of elearning. We developed a Kirkpat...

climate change is a complicated issue with many factors playing role in its formation and distribution. considering this complication, a comprehensive and holistic approach is needed for a better understanding and management of those factors. the causal frameworks are among systemic and integrated methods for addressing the causes of environmental problems and the relationships that exist betwe...

alternative assessment approaches received considerable attention soon after a discontent with traditional, one-shot testing. these approaches, however, have been used only to improve learners’ linguistic ability despite communicative models of language which pointed that knowledge of language also involves pragmatic ability (bachman, 1990; bachman & palmer, 1996). the present study tries t...