The role of the library has always been to provide the best possible service to all its patrons, possibly, at all time. ICT came up with the facility to enhance the library services. Wi-Fi raised the profile of the library service and met demand for new technologies and services. Using Wi-Fi, library can expand its services and can provide new technologybased services to its users. To analyze t...

information seeking anxiety can be interpreted as the fear and/or apprehension of searching for information resources during the information seeking process. the current study aims to determine the prevalence and correlates of the information seeking anxiety among a group of graduate students. the target population of the study comprised 11000 postgraduate students enrolled in various graduate ...

Communication and coordination are considered essential components of successful collaborations, and provision of awareness is a highly valuable feature of a collaborative information seeking (CIS) system. In this article, we investigate how providing different kinds of awareness support affects people’s coordination behavior in a CIS task, as reflected by the communication that took place betw...

Since common ground is pivotal to collaboration, this paper proposes to define collaborative information seeking as the combined activity of information seeking and collaborative grounding. While information-seeking activities are necessary for collaborating actors to acquire new information, the activities involved in information seeking are often performed by varying subgroups of actors. Cons...

We investigated the differences in information seeking behaviours between low and high literacy users on an on-line social service system called the “Adviseguide” website. Ten volunteers participated in the study. Using the UK’s National Skills for Life Survey, five were classified as high literate; five as low literate. Participants had four information search tasks that vary in difficulty: ea...

This paper describes a small-scale experimental study examining user behaviour in the context of structured documents. Two variants of the same interface to support information seeking were implemented, one highlighting relevant objects and one highlighting best entry points (BEPs). BEPs are intended to support users’ natural information seeking behaviour by providing optimal starting points fo...

Purpose: This study aimed to acquire knowledge about Singapore secondary school (ages 13 to 16 years old) students’ skills in searching, evaluating and using information. Methodology: A comprehensive instrument encompassing the basic IL skills, as well as a new dimension of ethical usage of information and collaborative information seeking was used for data collection. From August to November 2...

Although the importance of individual characteristics and psychological factors has been conceptualized in many models of information seeking behaviour (e.g., Case 2007; Wilson 1999) research into personality issues has only recently attracted attention in information science. This may be explained by the work by Heinström (2002; 2003; 2006a; 2006b; 2006c), but may also be explained by the emer...

Mobile applications now incorporate features for communication and collaboration. One way that such applications are being used is in collaborative information seeking. There is, however, a lack of understanding of users’ social interaction needs when performing such tasks. To address this gap and using tourism as the domain, we conducted a diary study to examine tourists’ collaborative informa...

Introduction. This article results from a qualitative case study focusing on the information seeking practices of environmental activists. The main attention was devoted to their perceptions of media credibility and cognitive authority in the context of seeking orienting information about environmental issues in particular. Method. The empirical data were gathered in 2005 by semistructured inte...