The demise of electronic-only retailers has led to the domination of electronic retailing by multichannel retailers. Many of the latter have recognized that multi-channel integration can improve their customer acquisition and retention capabilities. To realize these benefits, however, retailers need to provide a consistent and superior shopping experience across channels. This implies that the ...

This study considers a quantity discount problem between a single seller (poultry famer) and two buyers (retailers). The poultry farmer’s inventory level increases due to the increase in the weight of the fowls. The retailers purchase fresh chicken meat from the poultry farmer, the inventory levels of the retailers are therefore depleted due to the combined effects of its demand and deteriorati...

Business-to-consumer e-commerce transactions continue to increase rapidly while many sites are shutting down. This situation prompts both researchers and managers to wonder what e-commerce strategies retailers are applying to compete successfully. The current study used an email and Web-based survey of 458 retailers from two major portals to identify the benefits of their e-commerce sites. A cl...

The rise of the Internet has revolutionized the manner in which retailers operate. The early stages of the dot com era allowed businesses to experiment with different business models. Internet retailers focused on front-end activities, overlooking the importance of back-end operations such as supply chain management. Retailers have the option to distribute their products via the traditional met...

With the development of e-commerce, online purchasing has made competitions among retailers fiercer than ever. Access on the internet influences traditional purchasing access inevitably. In this paper, the author uses Hotelling model to simulate the dynamic pricing process between online retailers and off-line retailers by the two steps game model. It gives a straightforward demonstration of th...

Pure-play online retailers have created pressure on traditional bricks-and-mortar retailers forcing many of them to move to a multi-channel business model to provide customers online storefronts in addition to local physical stores. Conventional wisdom suggests that online prices be lower than instore prices. This study investigates whether multi-channel retailers follow such clear-cut pricing ...

This study examines the potentials of social media marketing for luxury retailers. Social media marketing tactics of three luxury retail brands (Barneys New York, Net-a-Porter.com, and Saks Fifth Avenue) were examined across three major social media networks (Facebook, Twitter and Instagram). All posts by the three retailers on Facebook, Twitter and Instagram were recorded over the course of a ...

Pricing decisions of a two-echelon supply chain with one manufacturer and duopolistic retailers in fuzzy environment are considered in this paper.Themanufacturer produces a product and sells it to the two retailers, who in turn retail it to end customers. The fuzziness is associatedwith the customers’ demand and themanufacturing cost.The purpose of this paper is to analyze the effect of two ret...

Recently, we have experienced an emergence of comparative “Internet Shopping Agents” (ISAs) that allow consumers to costlessly search across many online retailers and buy at the lowest price. An ISA can be thought of as an institution that creates all or nothing type of competition in the following sense: Because consumers see all the retail prices with a single search, a retailer of a homogeno...

The Internet has radically reduced the cost of collecting and distributing information. Consequently, researchers initially predicted that the resulting price transparency would drive prices toward a single market price. However, this has largely not happened, partly because retailers use shipping costs to make prices less comparable. Using data on 517,048 offers of 895 retailers from a leading...