A model of a retail chain is developed in which store managers continually search for better practices. Search takes place over a rugged landscape defined over the space of store practices. The main objective of this research is to determine how the amount of discretion given to store managers as to how they run their stores influences the rate of innovation at the store level. We find that gre...

Retail stores are segmented using socioeconomic characteristics of the environmental variables both within and outside the store. trade area, and it is shown that the effects of store environment on store The internal retail environmental variables include retailers’ performance vary across segments. Store performance is measured by a micro-marketing strategies and the external retail environme...

Given the resources needed to launch a retail store on the Internet or change an existing online storefront design, it is important to allocate product development resources to interface features that actually improve store traffic and sales. We identified features that impact store traffic and sales using regression models of 1996 store traffic and dollar sales as dependent variables and inter...

Using data on mobile phone handset sales from a single retail store, we examine the impact of different retail responsibility designations and vertical contracts on seller service provision, firm profitability, and social welfare. During our sample, this store switched from retailer-managed retailing with linear pricing contracts to manufacturermanaged retailing with revenue sharing. We estimat...

n the last several years, reports from major retail chains have been closely watched by journalists, forecasters, and financial market participants. Interest peaked during the 1995 Christmas season, when chain store reports showing weak sales fueled growing concern about the consumer sector. Under headlines such as “Retailers Call Sales in December Worst since ’90-’91 Recession,” news coverage ...

Research in retailing suggests that atmospherics influence store image and and Weitz, 1995), with recent empirical results suggesting that cues in the store environment contribute to customers’ percepexpectations of service and merchandise (Baker, Grewal, and Parasuraman: The Influence of Store Environment on Quality Inferences and Store tions of merchandise and service quality (Baker, Grewal, ...

Our goal is to make a recommendation system based on taste of products for each customer estimated by observing their behavior in a retail store. The dominant attributes in customer's taste are estimated by Conjoint analysis of the attributes of product and the degree of interest in product estimated from customer's behavior. We achieved success 3 of 4 customers, in the experiment in the trial ...