This study examines online transaction web sites of the US government and provides an understanding on the effect of government authority on customers’ perception of trust in G2C online services. Though government web sites are expected to have advantages over private organizations in public reputation and trust, our preliminary study shows that this may not always be true. In this study, gover...

Reputation management is a powerful security tool that helps establish the trustworthiness of users in online applications. One of the most successful use of reputation systems is on e-commerce web sites such as eBay.com and Amazon.com, which use reputation systems to root out fraudulent sellers. Reputation systems can also play an important role in social networks to enforce various security r...

As social Q&A sites gain popularity, it is important to understand how users judge the authoritativeness of users and content, build reputation, and identify and promote high quality content. We conducted a study of emerging social Q&A site Quora. First, we describe user activity on Quora by analyzing data across 60 question topics and 3917 users. Then we provide a rich understanding of issues ...

Reputation mechanisms are a powerful tool to reduce the potential risk of interacting with almost or completely unknown users in environments in which there is no incentive to behave trustworthily, e.g. in open and large-scale systems. However, by collecting feedback about users, reputation mechanisms can easily be manipulated to deduce users’ profiles; thus, these mechanisms jeopardize users’ ...

The influence of company reputation, or what is often referred to as corporate reputation on branding strategy and producing intangible asset for different industries has been researched in western countries, but there is a gap for the generalizability of findings to countries out of the United State and Europe . To establish the western researcher’s external validity of theories in other count...

Central banks announce specific inflation targets to help anchor inflation expectations and to raise the level of monetary policy credibility (see Debelle and Stevens (1995)). Generally, however, it is argued that in setting inflation targets, there is a trade-off between credibility and flexibility. Targets also provide a yardstick against which the central bank’s success can be measured, allo...