customer is the axis of organizations' activities and the mission of all modern organizations is based on the customer. quality as a concern and concept of management is defined in relation to customer satisfaction. regarding the common purpose of customer knowledge management and quality function development technique, this research is to evaluate automobile industry emphasizing the types of c...

Stations are the main components of the subway systems. Despite the progress in the construction and maintenance, stations have always been exposed to the natural and man-made disasters. In such incidents, the station’s evacuation capability has a direct relation with a passenger's life. Various factors affect the station's evacuation capability. Investigation of these factors and evaluation of...

this new method which is worked out in isfahan university of technology, makes it possible to analyze the phases quantitatively in minerals and powdered materials by x ray diffraction and without any reference material. to identify n unknown phases, n different combinations of phases, from fine and coarse fractions, or etc., must be obtained. amorphous phases should not exist. intensity ratios ...