Public services delivered by hospitals, schools, courts, or government administrations affect the lives of many and serve as points where people directly interact with public institutions governments. Satisfaction is widely used to measure performance from a citizens’ perspective. Although satisfaction may reflect different aspects – such access, affordability, courtesy timeliness it can provid...

background: screening of students ´ health problems could lead to timely prevention and control of many health disorders. this study aimed to determine the nationwide prevalence of common disorders through school health screening program in iran methods: this cross-sectional national screening program was conducted in 2007-2008 among first- and third-grade- stu­dents in primary schools, first- ...

background: timely access to cardiovascular health services is necessary to prevent heart damages. the present study examined inequality in geographical distribution of cardiovascular health services in iran.   methods: present study is a cross-sectional study conducted using demographic data from all iranian provinces (31 provinces) from 2012 census by the statistics center of iran (sci). the ...

BACKGROUND Patient satisfaction is considered an essential component of healthcare services evaluation and an additional indicator of the quality of healthcare. Moreover, patient satisfaction may also predict health-related behaviours of patients such as adherence to treatment and recommendations. AIMS The study aimed to assess patients' level of satisfaction with public healthcare services a...