Objective The aim of this review was to assess pharmacist and pharmacy services being provided and identify opportunities to improve patient satisfaction. Methods Studies published between January 2006 and July 2016 examining patient satisfaction with pharmacy and pharmacist services, which were written in English, were identified in PubMed. Studies were excluded if they only looked at pharma...

OBJECTIVE To explore the purpose/s for which people with chronic conditions and their carers use Australian community pharmacies, and compare this to what pharmacy services they consider important, from the perspectives of both consumers and pharmacists. DESIGN An exploratory study involving a survey, which asked participants to indicate the pharmacy services they had ever used, and rate the ...

OBJECTIVE To provide an overview of the current context and scope of pharmacy practice, the range of professional services offered by pharmacists, and the supporting role of pharmacy technicians. DATA SYNTHESIS A synopsis of the current state of pharmacy practice as it relates to the spectrum of professional roles and responsibilities, the diversity of patient populations served, the complexi...

The aim of this study was to evaluate the satisfaction rate of hospital managerial/clinical teams (HMCTs) including principles (chief executives), managers, supervisor pharmacists and head nurses from services presented by private sectors directing 10 pharmacy departments in hospitals affiliated to Shahid Beheshti University of Medical Sciences.This study is an observational and descriptive stu...

Cynthia Brennan, Pharm.D., m.h.a., FaShP, is retired; at the time of writing she was Director of Clinical Excellence, University of Washington (UW) Medicine Pharmacy Services, and Clinical Professor, School of Pharmacy, UW, Seattle. Kim Donnelly, B.S.Pharm., is Director of Operations, Inpatient Pharmacy, UW Medical Center, Seattle, and Affiliate Associate Professor, School of Pharmacy, UW. ShaB...

Frisk, P. 2018. Surveys and services. The feasibility of conducting research in Swedish community pharmacies. Digital Comprehensive Summaries of Uppsala Dissertations from the Faculty of Pharmacy 244. 67 pp. Uppsala: Acta Universitatis Upsaliensis. ISBN 978-91-513-0213-3. For the past decades, there has been a shift in community pharmacy practice from dispensing and compounding towards provisio...

The objectives of this review were to summarize and evaluate studies that measured the economic impact of clinical pharmacy services published between 2001 and 2005 (inclusive) and to provide guidance on methodologic considerations to individuals performing such research in the future. A systematic literature search using the MEDLINE and International Pharmaceutical Abstracts databases was cond...

A business-practice model is a guide, or toolkit, to assist managers and clinical pharmacy practitioners in the exploration, proposal, development and implementation of new clinical pharmacy services and/or the enhancement of existing services. This document was developed by the American College of Clinical Pharmacy Task Force on Ambulatory Practice to assist clinical pharmacy practitioners and...

BACKGROUND To optimize positive outcomes, the design of new pharmacy services should consider the preferences of consumers with chronic condition(s) and their carers. OBJECTIVES (i) To evaluate the relative importance of community pharmacy service characteristics, from the perspective of consumers with chronic condition(s) and carers; (ii) To compare consumer and carer preferences to health p...

OBJECTIVE To determine if hospital-based clinical pharmacy services and pharmacy staffing continue to be associated with mortality rates. METHODS A database was constructed from 1998 MedPAR, American Hospital Association's Annual Survey of Hospitals, and National Clinical Pharmacy Services databases, consisting of data from 2,836,991 patients in 885 hospitals. Data from hospitals that had 14 ...