BACKGROUND Health professionals, including pharmacists, are encouraged to meet the needs of their consumers in an efficient and patient-centred manner. Yet, there is limited information as to what consumers with chronic conditions need from pharmacy as a healthcare destination or how well pharmacy staff understand these needs. OBJECTIVE The aim of this study was to identify service user prior...

OBJECTIVE The aim of this article is to provide an outcome evaluation model for preparedness of pharmaceutical services (PS) in disaster situations. METHODS A five-step evaluation model development was conducted. The first step was a search of disaster preparedness and PS literature. The second step consisted of a description of the political and organizational aspects, external context, impl...

With the scientific and technological advances achieved in the last decades in the health field, in particular those related to diagnoses and treatments, the relevance and essentiality of the use of medicines for the treatment, control, and prevention of diseases tended to grow. In a world where the capitalistic organization prevails in the production and distribution of health products, and wh...

This commentary seeks to define the areas of social pharmacy and clinical pharmacy to uncover what they have in common and what still sets them apart. Common threats and challenges of the two areas are reviewed in order to understand the forces in play. Forces that still keep clinical and social pharmacy apart are university structures, research traditions, and the management of pharmacy servic...

OBJECTIVE To investigate the prevalence of the adherence to the medications of the Specialized Component of Pharmaceutical Services and its association with regular access in users of these medications in the municipality of São Leopoldo, State of Rio Grande do Sul, Brazil. METHODS This is a cross-sectional study with adults aged 20 years and over, who are users of medications of the Specia...

This article discusses tbe Medical Documentation Service’” (MDS) of the Institute for Scientific Information@ and the information services it provides m assist biomedical and pharmaceutical companies in managing and controlling publisbed product literature. MDS works individtmfly with each client to establish criteria for regularly updating in-house databases and other product literature files ...

PURPOSE The current status of external and internal workload and productivity measurement systems and strategies to improve their use to maximize overall pharmacy department operational performance and staffing effectiveness are described. SUMMARY The use of operational benchmarking is increasing within health systems as a tool for continuously measuring and improving departmental performance...

The contents of pharmacist interventions, which were carried out by the ward pharmacists in their routine pharmacy service activities, were sorted and analyzed to evaluate the contributions of pharmacists. In the ward where pharmacists were stationed, there were a total of 196 cases of pharmacist intervention. The prescription was changed in 170 cases, giving a rate of prescription change of 86...

PURPOSE The current status of external and internal workload and productivity measurement systems and strategies to improve their use to maximize overall pharmacy department operational performance and staffing effectiveness are described. SUMMARY The use of operational benchmarking is increasing within health systems as a tool for continuously measuring and improving departmental performance...

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