This paper investigates interpersonal persuasion strategies in computer-mediated communication (CMC), a topic that has received little prior attention. Significant differences were found in perceived effectiveness of asynchronous, text-based CMC vs. face-to-face communication (FTFC) for achieving interpersonal persuasion in general and for applying persuasion strategies of reward, punishment, l...

From the literature on resistance to persuasion in advertising, much is known about how people can resist advertising by adopting resistance strategies, such as avoidance, counter-arguing, and selective attention (e.g., Fransen et al., 2015b). However, the role of emotion regulation and bodily expression in resisting persuasion is so far underexplored. This is a surprising observation if one co...

Inquiry, Persuasion and Deliberation Dialogues are all designed to transfer information between agents so that their beliefs and opinions may be revised in the light of the new information, and all make use of a similar set of speech acts. These dialogues also have significant differences. We define success conditions for some different dialogue types in this family and note the pragmatic impli...

Persuasion has played an important role in human life since it began. In the early 1990s a new approach called persuasive design was introduced into the HCI field. Persuasive design recognised that persuasion knowledge could be applied to the design and development of a variety interactive applications for changing people’s attitudes and behaviours. However, the field remains very young, with t...

In this paper we investigated the interaction between emotional and non-emotional aspects of persuasion dialogues, from the viewpoint of both the system (the Persuader), when reasoning on the persuasion attempt, and the user (the Receiver), when reacting to it. We are working on an Embodied Conversational Agent (ECA) which applies natural argumentation techniques to persuade users to improve th...