Building online trust and understanding its relationship to online consumer behavior are important topics for e-commerce designers and human-computer interaction researchers. In this paper, the relationships between multidimensions of online trust (integrity, benevolence, and ability) and purchase intention are tested and discussed. Furthermore, the uncertainty avoidance cultural orientation, s...

Purpose – The purpose of this paper is to investigate the behavioral intentions of business-tobusiness (B2B) sales managers to use mobile customer relationship management (CRM) systems in the course of their day-to-day activities. Design/methodology/approach – An extended Technology Acceptance Model (TAM) of mobile CRM system adoption is developed and tested with data from 105 international sal...

electronic banking has many benefits for government, banks’ stakeholders and customers. many banks in many countries such as iran increasingly develop their infrastructures to provide e-banking services. also, there are many researches that have been conducted to explain how we can encourage people to use e-banking services. in this paper, we explore the effects of various factors on both custo...

Behavioural flexibility is considered a key factor in the ability to adapt to changing environments. A traditional way of characterizing behavioural flexibility is to determine whether individuals invent solutions to novel problems, termed innovativeness. Great-tailed grackles are behaviourally flexible in that they can change their preferences when a task changes using existing behaviours; how...

The sustained upgrade of information systems provides most users with more comprehensive functions that make an individual’s everyday tasks simpler and easier. This study investigated the moderating effect of an individual’s personal innovativeness (PI) on the relationship within a core attitudinal model to Windows 7 and Office 2010. A total of 812 usable subjects, coming from two phases of fie...

Social network sites (SNSs) are new communication channels with which people can share information. Social networks are also connected to gaming. Hence, gaming is quickly becoming one of the most popular categories of applications on SNSs. The goal of this project is to gain insight into the factors that affect user intention to use a social network games. The present study uses an extended tec...

The online application service based on the new platform of cloud computing has been suggested as a major trend in information technology. Online office application is the most popular online service for individual users and it differs a lot with traditional stand-alone package. Based on innovation diffusion theory and technology acceptance model, this study investigated the influences of perso...