Rhinophyma is a rare subtype of rosacea, which thickening the skin in nasal area due to an overgrowth sebaceous glands and underlying connective tissue. The exact pathogenesis rhinophyma unknown, but potential factors include combination neurovascular disorders, innate immune responses, presence microorganisms. article presents current data on treatment particular, rhinophyma. A clinical case 6...

Introduction: The aim of this project is to investigate the concepts of patient relationship management (PRM), patient satisfaction and their relationship. As healthcare industry has its own complexity, the so well defined idea in marketing which is CRM could not be implemented directly in health industry. Consequently the concept of PRM has been introduced. Metho...

background and objectives: work sampling is a useful technique to characterize how employees allocate their work time to various activities. given the value of nurses’ time for quality health care delivery, characterization of nursing time distribution may provide useful information for optimal use of nursing staff. the purpose of the present study was to explore time allocation by nurses using...

background: quality in health care can be seen as having three principal dimensions: service, technical and customer quality. this study aimed to measure customer quality in relation to self-management of type 2 diabetes. methods: a cross-sectional survey of 577 type 2 diabetes people was carried out in australia. the 13-item patient activation measure was used to evaluate customer quality base...

background the responsiveness of a health system is considered to be an intrinsic goal of  health systems and an essential aspect in performance assessment. numerous studies have analysed health system responsiveness and related concepts, especially across different countries and health systems. however, fewer studies have applied the concept for the evaluation of specific healthcare delivery s...