Objective: To determine the effectiveness of implementation Immediate Care Office as a quality management strategy at Emergency Service public hospital in Lima, Peru. Materials and methods: An analytical, quasi-experimental, before-and-after study conducted with 338 outpatients from different groups treated Hospital María Auxiliadora. Before after Office, waiting time, satisfaction—assessed thr...

Health Centers are required to provide quality health services supported by the commitment of officers so as patient trust and satisfaction. This study aims determine effect service staff on satisfaction outpatients at UPTD Tamiang Layang Center. research is a quantitative with population all Center sample 288 people, using purposive sampling method. Data analysis Partial Least Square based Str...

background: patient satisfaction has a key role in reducing side effects and patient complaints. it also increases the efficiency of treatment. this study was performed to investigate patient satisfaction from health services provided by educational hospitals in isfahan, iran. methods: in a descriptive study, 350 outpatients in educational hospitals of isfahan were non-randomly evaluated in 200...

Satisfaction is an important thing in improving services to the patients. The patient will feel satisfied if service acceptable according standard or excess of that expected. purpose this study was analyze influence communication health workers satisfaction outpatients. This type research a quantitative with cross sectional design. Research carried out Pratama Clinical Siti Rahmah Tanjung Moraw...

Background. An effective designation of health facilities improves the facility’s ability to respond patients’ legitimate expectations. Limited evidence exists regarding association between system responsiveness and financial fairness in Sub-Saharan Africa, particularly Ethiopia. The purpose study was, therefore evaluate among insured uninsured outpatients primary healthcare determine insurance...

In the United Kingdom, patients with a peritonsillar abscess are usually managed as inpatients. However, studies in other countries have shown successful management of these patients as outpatients. We designed an evidence based protocol for the management of patients with a peritonsillar abscess. Diagnosis was by aspiration of pus. Initial treatment was with analgesia, 1.2 g co-amoxiclav and 4...

OBJECTIVE the relationship between Quality of life (QoL) and global functioning and symptoms in outpatients with Schizophrenia METHOD The study was carried out on the outpatients with schizophrenia attending a Community Mental Health Centre in 2008. Each patient completed the WHO QoL Instrument - Brief and was administered the Brief Psychiatric Rating Scale-24 to assess psychiatric symptoms a...

Patient non-compliance with therapeutic regimens in ambulatory care settings is prevalent. This study was conducted to clarify the effects of patient health beliefs and satisfaction on compliance behavior. The results of multiple logistic regression analysis for the data of 650 outpatients in 7 general hospitals indicated that self-efficacy regarding compliance behavior, perceived threat to hea...