11.4 Contrastlng Effects of Dellberatlve and Implemental Mlndsets 11.4.1 Cognltlve Tuning Toward Task-Congruent Information 11.4.2 Processlng of Relevant and Irrelevant Information 11.4.3 Blased Processlng of Information Relatlng to Goal Feaslblllty and Desirability 11.4.4 Mlndsets and Self-Evaluatlon 11.4.5 Moderator Effects in the Dellberatlve and Implemental Mlndsets 11.4.6 Mlndsets and Goal...

The effects of e-commerce institutional mechanisms on trust and online purchase have traditionally been understood in the initial online purchase context. This study extends this literature by exploring the role of ecommerce institutional mechanisms in the online repurchase context. In doing so, it responds to the emerging call for understanding the institutional context under which customer tr...

This study aimed at examining the joint impact of regulatory focus and delay type on consumers’ reactions to waits in a restaurant context. Based on both positive and negative utilities of a delay, the current study predicted that promotion-focused people will react more positively toward a delay than prevention-focused people. In addition, previous studies on delay type have generated opposite...

The incidence of self-service technology, where the consumer delivers the service themselves using technology, is increasing in the service encounter. The majority of research into the service encounter has explored the more traditional encounter, that involving the consumer and a service provider. Consequently, there is still a great deal unknown about self-service technology. One area that is...

Purpose – The focus in this study is a model that predicts continuance intention of online multiplayer games. In this integrated model, the social cognitive theory (SCT) lays out the foundation of two types of pre-use (pre-play) expectations, the flow theory captures the affective feeling with the game as a moderator for the effect from the two pre-use expectations, and subjective norm together...

Blogs are increasingly being used as collaboration tools in organizations. However the quality and accuracy of the posted messages in them are still causes for concern. This study proposes a research model to investigate the factors affecting trust in posted messages and the influence of such trust on knowledge use. It suggests that users’ intention to use trusted messages can act as a moderato...

It is important to investigate what tutoring paradigms are appropriate for ill-defined domains. We focus on teaching intercultural competence, where asynchronous online discussion is a typical instructional task. We explore two methods of assessing student contributions and delivering feedback: an adaptive support system that provides individual feedback, and a peer moderator from the class sup...

Today, with emphasis on the mechanical heart and heart transplantation from one human to another andone species to another, a knowledge of the anatomy of the bird’s heart could contribute to theseaccomplishments. Eight male adult ostriches were used to study the heart macroscopically. This studyrevealed that the ostrich heart has some different features from the other birds. In the ostrich, fib...