Usually, when letters arrive by the now old-fashioned method of snail-mail, I look forward to opening the envelopes, enjoying the fact that I can still look forward to receiving messages and communications in a more traditional manner, without knowing the title, subject or mail addresses of the senders. Coupled with this is the fact that getting letters delivered to you personally, brings an ai...

"Joined-up' government and 'whole-of-government' approaches have evolved over the past two decades from the simple 'one-stop-shop' concept to much more formal organisational structures mandated at the highest levels. In many cases, the participants in these developments were learning on the job, as they responded to community and political demands for better service delivery and more accountabi...

Joined-up government depends fundamentally on semantics —on the computable representation of meaning, so that data is associated with appropriate metadata from the start, and this association is maintained as the data is manipulated. This paper summaries a tutorial and workshop on semantic technologies for supporting electronic government.

Available online 6 February 2009

The Whole of Government (WG) approach is increasingly seen as an imperative for delivering coherent and integrated policies, joined up and seamless services, and integrated program management in government. Although no generic WG framework currently exists, there are reported cases of WG initiatives by different governments. Grounded in existing theories, frameworks and cases related to inter-o...