nowadays, with increasing service industries, service marketing and service quality have become an important challenge to organizations. the attempts of organizations in this situation are witnesses to this matter. in the past years, the organizations tried to reach service quality appropriation and satisfaction of self-external customers by concepts and approaches of external marketing. one of...

The nonprofit sector may suffer financially from inconsistency in regulations and polices surrounding internal control implementation. To address this issue, our study explores how perceived strength differs between for-profit organizations. Furthermore, we examine three components of the Committee Sponsoring Organization framework to determine which might significantly influence whistleblowing...

the accomplished researches show that in order to have better external service quality, the organizations need to have personnel (internal customers) responsibility to the objectives and visions of the organization and possess customer-oriented behaviors, and proper internal service (the satisfaction of departments with one another). in these times, after the consideration of internal marketing...

this research aims to study the relationship between the components of quality costs and quality in company. the relationship between the components of quality costs and quality in company has been studied separately for materials, manpower, machinery, and whole of company. in this study, traditional method was used to collect quality costs and paf model was used to determine the components of ...

PCR applications that require a high confi dence in the result should be designed to control for the occurrence of false negatives. False negatives can occur from inhibition of one or more of the reaction components by a range of factors. While an external, or batch control is often used, the ideal control is one that is included in the reaction cocktail in a multiplex format. Early approaches ...

On 12 November 2021, the European Commission (‘EC’) published a consultation document on strengthening quality of corporate reporting and its enforcement by addressing shortcomings in underlying ecosystem. The duties this EC initiative include examining role that internal controls can play achieving high standard reporting. present article examines existing in-control regime United States wheth...