The increasing globalization and cross-cultural interaction increases the importance of the realization of the successful intercultural cooperation. In this context, the identification of friction points and the improvement of the potentials of intercultural communication is an important project. On the basis of the research study the author shows that the formation of a culture that allows com...

Co This article pushes for the possibility of alternative ways of thinking about the concept of interculturality depending on where and by whom it is being articulated (the geopolitics and body politic of knowledge). To illustrate this, the focus is shifted away from the policies of the European Union and UNESCO to the Andean region of Latin America where the notion of interculturalidad is not ...

In this article I will argue that the globalisation process has carried two major implications for intercultural communication research: 1) It has provided a new target group; professional practitioners in multiethnic societies. 2) It has made ‘cultural identity’ one of the most important concepts in intercultural research. The challenge for intercultural research today is to provide analytical...

The proficiency in multiple foreign languages is a basic prerequisite for successful communication in the tourism industry, as well as for mutual understanding among students involved in the exchange programs with different universities, especially in foreign countries. In this regard, tourism and mobility play a significant role, while intercultural contacts contribute to the development of in...

This study examines variation in evaluations of im/politeness of a recording of a naturally occurring intercultural apology, focusing in particular on potential cultural differences in these evaluations across speakers of (Australian) English and (Mandarin) Chinese. We first closely analyse the apology itself as a form of social action, and suggest in the course of this analysis that evaluation...

Various Western and Japanese sources in the literature have concluded that Japanese people, who live in a nation with comparatively less ethnocultural diversity than the U.S., lag behind Americans in their capabilities to develop positive intercultural relations. To test these assumptions, this study compared the quality of acculturation outcomes between Japanese and Americans in Japan. Japanes...

Expertise recognition is challenging in teamwork, particularly in intercultural collaboration. This research seeks to investigate how cultural differences in communication styles may affect expertise recognition and influence in face-to-face (FtF) versus text-based computer-mediated communication (CMC). Using experimental intercultural groups, we found that in FtF groups East Asian experts had ...

The implementation of global virtual teams presents modern organizations with significant challenges, such as a multicultural workforce and the use of information and communication technology. Cultural diversity increases teamwork complexity and may weaken a team's effectiveness and jeopardize its viability. Selection and implementation of appropriate information technology may facilitate group...

Cultural diversity is becoming increasingly more important in the workplace. This is particularly true in health care organizations facing demographic shifts in the patients served and their families. This study serves to aid the development of intercultural communication training programs for health care providers by examining how cultural sensitivity and effective intercultural communication,...

Globalization is not a rite of passage and culture appears to be the most neglected and underestimated source of challenge in global professional services. Academic research on national culture and cultural differences has identified dimensions with an effect on the functioning not only of societies and individuals, but also of organizations and project teams. Once cultural differences are reco...