in recent years, the banking industry has made significant changes in technology and communications. the expansion of electronic communications and a large number of people around the world access to the internet, appropriate to establish trade and economic exchanges provided but high costs, lack of flexibility and agility in existing systems because of the large volume of information, confiden...

rapid advancement of information and communication technology has opened new development prospects for countries around the world. this advancement impacts the world on the economic, commercial, and technological levels. as such, it is imperative to pay close heed to this technology for future development. this article outlines the challenges and setbacks facing information and communication te...

Banks, in order to extend the development of information technology and electronic banking services and its using by customers, in first place, should examine barriers and problems in using information technology. Therefore, in this study we deal with identifying and prioritizing these barriers in Iranian banks. Our method in this research is descriptive-survey. In this way, after the library s...