the patient’s satisfaction as an important indicator evaluates the process of care and is a valid method for standardization of hospital services. this cross-sectional descriptive study has done to assess patient satisfaction of hospital services (shahed medical affiliated hospitals). in this study, 500 patients selected randomly and their satisfaction was measured by a standardized questionnai...

The aim of this study was to evaluate the satisfaction rate of hospital managerial/clinical teams (HMCTs) including principles (chief executives), managers, supervisor pharmacists and head nurses from services presented by private sectors directing 10 pharmacy departments in hospitals affiliated to Shahid Beheshti University of Medical Sciences.This study is an observational and descriptive stu...

BACKGROUND In 2000, the Department of Health for England recommended the creation of crisis resolution and home treatment teams (CRHTs) in order to reduce the number and length of psychiatric hospital admissions. Central to this was the role of gate-keeping all potential admissions. AIM To examine the interface between crisis resolution and home treatment and other mental health services. M...

Spanish Society of Hospital Pharmacy (SEFH) includes among its purposes and functions the promotion, fostering and furthering of the performance of all kinds of training programmes and scientific projects, together with research and innovation activities in the area of Hospital Pharmacy. These actions are directed both to their development as well as to their appropriate applications, with the ...

background and objectives: medical tourism tourism is emerging as a fast growing healthcare industry with the potential to open a new economic opportunity for developing countries. iran has been the treatment destination of many medical tourists from middle eastern countries for many years, yet this field of services remains underdeveloped. the best judges for the challenges facing development ...

introduction: the patient’s satisfaction from hospital services is one of the most important criteria for the effectiveness and quality of the services presented in different wards of hospitals. this study aims at determining the satisfaction of patients admitted in razi hospital in ghazvin from the presented services there. materials and methods: this is a cross-sectional study performed in ra...

background: measurement of patients’ satisfaction as a reliable indicator of quality of hospital service shows the ability of care providers to meet patients' expectations. this study was conducted to assess patients’ satisfaction in hospital services. methods:  this cross-sectional study was carried out at the zanjan university of medical sciences in 2013 -2014. a total of 486 were select...

background and objectives: informal payment in the health settings is a significant challenge facing the health system, with consequences such as inequity in access to healthcare services, distrust to health care system, and dissatisfied customers. detailed identification of the nature of the problem is perquisite to developing relevant overcoming strategies. given that, this study aimed at pro...

background: ischemic heart disease (ihd) is the main cause of morbidity and mortality worldwide, and a considerable part of these patients attend to emergency departments, which increases the burden to these busy departments. the aim of this study was to develop a prediction model enabling prediction of all cause emergency department (ed) visits in patients with documented coronary stenosis in ...