background:students are the main customers of the universities. thus, their perceptions and expectations of the educational quality is of great importance in planning for quality improvement. this study is aimed on evaluating the quality of clinical education in hospitals affiliated with kerman university of medical sciences. methods: this is a descriptive-analytical study. three hundred and th...

background: health system pharmacies, like other health care professional, practice under a number of mandated stan­dards. basic concepts of quality assurance (qa) standards should be applied to hospital pharmacy practice. the survey re­ported here is to assess qa system implementation and its standard indicators observation in tehran university of medical sci­ences (tums) hospitals' pharmacies...

introduction: european foundation for quality management has designed the efqm model to determine the rate of organization development and excellence and construct ways to achieve organizational excellence. this model is used to compare the current situation of each organization with an ideal organization. the aim of this study was to determine the performance self-assessment scores in selected...

introduction: self-assessment in healthcare is inevitable, like in all other sections. scarce resources, necessity of performance refining, vitality of provided services and quality of services are evidence for necessity of having a proper system of self-assessment of performance in this area. hence, the purpose of present study was to study areas of improvement based on european foundation for...

background and objectives: patient readmission is an important criterion in performance evaluation of healthcare settings. identifying the causes of the readmissions would help the policymakers in designing strategies for efficient management of health facilities. this stud aimed to explore factors contributing to readmission by sampling from an iranian hospital. methods: clinical records of 38...

background and objectives: constant monitoring of healthcare organizations’ performance is an integral part of informed health policy-making. several hospital performance assessment methods have been proposed in the literature. pabon lasso model offers a fast and convenient method for comparative evaluation of hospital performance. this study aimed to evaluate the relative performance of hospit...

conclusions overall, the results derived from these studies indicated that hospital safety levels in most of the surveyed hospitals were moderate. although the situation in hospitals is not critical, there is a need to plan and take appropriate measures to improve the safety level of the hospitals. results hospital preparedness in disaster was evaluated in three dimensions: structural, non-stru...

BACKGROUND Public hospitals have come under heavy scrutiny across the world owing to rising expenditures. However, much of the focus has been on cutting down costs to raise efficiency levels. Although not denying the importance of efficiency measures, this article targets a performance issue that is relevant to address the quality of services rendered in public hospitals. Thus, it is important ...