Customer orientation is one of the new approaches which is recently considered by the Iranian Healthcare Centers. The present study aims to identify the main factors of customer orientation in Iranian hospitals. The study is done through analysis of a questionnaire designed after recognition of the main variables. Iranian Social Security Organization Hospitals (the major governmental health ins...

BACKGROUND Care for patients with chronic diseases is challenging and requires multifaceted interventions to appropriately coordinate the entire treatment process. The effect of such interventions on clinical outcomes has been assessed, but evidence of the effect on organization of care is scarce.The aim is to assess the effect of structured diabetes care on organization of care from the perspe...

Enterprise architecture (EA) plays significant role in public, private as well as other organizational systems, such as health care organizations , educational institute, cloud computing and e-government. EA can be use in any organization where IT and organization functionality (business functions) alignments are required. This paper investigates the role of EA in healthcare organizations. Fina...

introduction: commitment of staff is intangible asset that can highly provide better services. since providing healthcare services is only possible through efficient human resources, this study evaluated the association between person-organization fit and organizational commitment of staff in university hospitals of tehran university of medical sciences, iran. methods: this was a descriptive an...

H E a l t H c a r E l E a d E r s H i p r E v i s i t E d Strong leadership is critically important to organizations, regardless of the setting. researchers have defined leadership in many different ways, but it is often associated with risk taking, dynamic, creative, change, and vision (hughes, Ginnett, and curphy 1999). applying many of these same concepts, the healthcare Leadership alliance ...

reimbursement for healthcare has utilized a variety of payment mechanisms with varying degrees of effectiveness. whether these mechanisms are used singly or in combination, it is imperative that the resulting systems remunerate on the basis of the quantity, complexity, and quality of care provided. expanding the role of the electronic medical record (emr) to monitor provider practice, patient r...

The importance of values in organizations is often discussed in management literature. Possessing strong or inspiring values is increasingly considered to be a key quality of successful leaders. Another common theme is that organizational values contribute to the culture and ultimate success of organizations. These conceptions or expectations are clearly applicable to healthcare organizations i...