background : although diabetes control and prevention program has been initiated in tehran, iran and five other large cities in the country since 2010, patients' satisfaction with the services provided by this program has not been evaluated yet. the aim of this study was to determine the patient satisfaction with this program in tehran. methods : this cross-sectional study, were conducted in 15...

reducing wastes in the healthcare processes is crucial for developing a high performance health system. adopted from the toyota production system (tps), the lean concept has emerged in recent years as a way of introducing innovative ideas to improve industrial processes. in the context of health care, lean is considered as a continuous improvement model, which provides healthcare organization t...

conclusions although the majority of women had pcc records and received advice from healthcare professionals to carry out pchbs, most of them did not adhere to the pchb guideline recommendations. it is therefore suggested that strategies should be adopted to establish pcc services in the healthcare system and encourage clients to adhere to the pchb guideline recommended by the ministry of healt...

Good health is a function of a range of biological, environmental, behavioral, and social factors. The consumption of quality health care services is therefore only a part of how good health is produced. Although few would argue with this, the economic framework used to allocate resources to optimize population health is applied in a way that constrains the analyst and the decision maker to hea...

Background & aim: Despite the growing popularity of electronic health interventions and their cost-effectiveness in the provision of care services and expansion of services to remote areas, its effectiveness in pregnancy and postpartum care has not been investigated. Therefore, this systematic review was conducted to review the effect of electronic interventions on the...

background and objectives: informal payment in the health settings is a significant challenge facing the health system, with consequences such as inequity in access to healthcare services, distrust to health care system, and dissatisfied customers. detailed identification of the nature of the problem is perquisite to developing relevant overcoming strategies. given that, this study aimed at pro...

background: the aim of the study was to compare the effects of 'face-to-face education' and 'educational movies' on  'knowledge' and 'practice' of women of child-bearing-age, in terms of health-care during pregnancy and during infancy in a suburban region near tehran city, iran.   methods: in this quasi-experimental study, the sample included 873 married women. questionnaires for knowledge and ...

today, to increase effectiveness is a strategy for success of organizations and their viability. in health care organization not only service cost- effectiveness is a major problem for productivity and organizational management but also customer-centred is in first priority. because of these reasons, most of health organization trend to patient satisfaction for their viability. if complex proce...

BACKGROUND Clinical guidelines, defined as 'systematically developed statements to assist both practitioner and patient decisions in specific circumstances', have become an increasingly familiar part of clinical care. Guidelines are viewed as useful tools for making care more consistent and efficient and for closing the gap between what clinicians do and what scientific evidence supports. Inter...