A big challenge for governments all over the world is to improve the service provisioning to their clients, citizens and businesses. One way of improving service-provisioning is by means of a a one-stopshop that integrates services that are performed by different semi autonomous agencies. This requires the coordination of service-delivery processes that run across different agencies. This is al...

Governmental agencies from all over the world are in various stages of development to migrate their traditional systems architectures to more horizontally and vertically integrated architectures. In this paper a stages of growth model for the development of information architectures for local governmental agencies is presented. By analyzing discontinuities in the architectures coordinating back...

Emergency management is by its nature, and in some jurisdictions by its definition, an activity that requires a concerted effort by a number of governmental and non-governmental agencies. There is a growing appreciation that collaboration between these parties is best served through the use of interoperable standards for message formats for purposes such as alerting and resource exchange. Howev...

To achieve transformational government (T-Gov), the interaction between citizens and government should be explored under a new perspective enhancing citizens’ active participation. Web 2.0 paradigm could support many of the key features of such T-Gov interaction model. In this paper we explore the potential to utilize OpenSocial API to build OpenSocialGov, a set of libraries to construct Web 2....

Performance Based Logistics (PBL) is an acquisition reform that is intended to improve weapon systems logistics by reducing cost, improving reliability, and reducing footprint. PBL is an extension of a broad process of rationalizing and, in many cases, outsourcing government services. As with other examples of governmental service outsourcing, measurement issues arise in the gap between governm...

This paper considers electronic governmental activities f rom a business perspective resulting in a so-called governmental value chain model. This model aims to support practitioners f o r better understanding and realisation of joint organisational and information system innovations in the public sector. It consists of a legislative, administrative and juridical function embracing three fields...

President Obama’s inaugural flagship Open Data program emphasizes the values of transparency, participation, and collaboration in governmental work. The Open Data performance data analysis, published here for the first time, proposes that most federal agencies have adopted a passive–aggressive attitude toward this program by appearing to cooperate with the program while in fact effectively igno...

Teleworking is one of the new methods applied in most developed countries to increase organizational flexibility, reduce costs and improve performance. However, the implementation of teleworking is not so successful in Iran. Therfore, the objective of the present study is to identify the factors causing failure in implementation of teleworking. The study is carried out in the governmental a...