Doctor-shopping has caused an increase in medical expense, potential to receive duplicate medications, and suffer adverse drug reactions. We carried out a population-based retrospective study aimed at examining the user patterns of traditional Chinese medicine (TCM) ambulatory care in Taiwan. We retrieved complete TCM ambulatory visit datasets for the year 2007 from the National Health Insuranc...

Acceptance of online shopping adoption by individuals has been a concerning issue for researchers in the past decade. However, most research has focused in evaluating the attitudes and intention to use electronic commerce from the shoppers’ perspective, neglecting to analyze the behavior and attitudes of those who have not adopted e-commerce yet: the nonshoppers. The objective of this study is ...

Grocery shopping can be a difficult task where the users are overwhelmed by the number of products available. It can be daunting to efficiently locate products and make decisions among dozens of brands to meet personal priorities (e.g, budget or nutritional value). To date, existing interactive systems supporting the grocery shopping experience do not help shoppers make informed decisions based...

Mistakenly-tagged low prices are harmful to online merchants but difficult to avoid completely, thus it is meaningful to track shoppers' abnormal response to them and develop resolutions accordingly. In light of relevant issues received rare attention from both practitioners and researchers, this work aimed to identify shoppers’ typical behavioural reactions to ultra-low prices at Internet merc...

We build upon previous work done in online shopping segmentation but follow a customer-revealed approach by using an explorative cluster analysis on a sample of 11,848 daily deal shoppers located in Switzerland. We identify six segments into which the daily deal shoppers can be categorized: recreational shoppers, mobile shoppers, traditionalists, bargain hunters, socializers, and convenience se...

The financial consequences of compulsive buying are obvious given the large amount of debt reported by compulsive buyers in many studies. Credit cards allow consumers to borrow money very easily in order to satisfy their desire to purchase. In two web-based experiments, we found that compulsive shoppers often overspent and were rarely influenced by price. Their overspending was partially mediat...

This paper discusses the applications of presence in online shopping and illustrates how online stores can improve their experiential appeal and utilitarian value by enhancing shoppers’ feelings of presence with the help of web-based interactive multimedia technologies. Specifically, four types of presence are discussed: presence of products, presence of a sales representative, presence of an i...

Customer reviews from commerce websites have valuable information for online shoppers. They help shoppers gauge whether or not a product is worth the purchase. However, reviews vary in their quality and helpfulness. Most commerce websites have voting systems where shoppers can vote on whether a review was helpful to them or not. For popular products however, the number of reviews can be in the ...

Few studies in the literature on electronic commerce provide empirical investigation of consumer behavior in the international online shopping context. This study identifies and discusses factors that influence international online purchases and profile the characteristics of those who purchase and those who do not purchase from online stores overseas in three main categories: the online shoppi...

Family grocery shopping is the accepted domain of women; however, modern social and demographic movements challenge traditional gender roles within the family structure. Men now engage in grocery shopping more freely and frequently, yet the essence of male shopping behaviour and beliefs present an opportunity for examination. This research identifies specific store characteristics, investigates...