Customer relationship management (CRM) is a comprehensive business and marketing strategy that integrates technology, process and business activities around the customer. CRM is assumed to lead to bottom line benefits for the organization. Advances in information and communication technologies have provided an effective platform to deliver electronic CRM functions. Despite widespread agreement ...

Extension and advisory services are integral to the AIS, where now more than ever they play a brokering role, linking key actors such as producer organizations, research services, and higher education. This module looks at the history and current status of extension and advisory services and examines important topics such as pluralism, new roles for extension, new kinds of service providers, IC...

This paper presents an approach to derive product specifications for investment advisory services. The aim is to make investment advisory services independent products, providing a service model that can be priced. The study resulted in an object-oriented framework for a catalogue of service specifications, called service modules. The approach combines the investment process with general elemen...

the major purpose of this study was to identify factors influencing the design of agriculturaladvisory service network in the west azerbaijan province of iran. the population of thisresearch consisted of consultants who provided services to farmers. by using a cochranformula, 306 respondents were selected. the results showed that consultants faced manyobstacles such as lack of necessary facilit...

Jerry Fox Karl J. Mayer This study examined the effectiveness of sports advisory services in football betting. Using three different cases with recent data, it compared the actual outcomes of the football games to sports advisory services' predictions in order to test their prediction accuracy for those games. The results showed none of the three data sets exceeded the threshold for profitable ...

Online advisory services have become ubiquitous and are playing a more vital role in people’s lives. From online loan terms exploration to health care eligibility self-assessment, various services are delivered to clients through online advisory tools. Government agencies in particular are offering such services to the public. Due to increased awareness that government service delivery should b...