Location-aware messaging offers enormous possibilities as location tracking systems become more common and the amount of mobile services grow. The easiest way for application development would be to implement a general location-aware platformbuilding on existing infrastructures used for tracking and messaging. Such an approach has to take into account the limitations in location accuracy and in...

As the number of systems which offer annotations on digital documents increases, robust anchoring of annotations is a key challenge. It is especially important if the annotator lacks write-access to the document being annotated. For example, if someone makes an annotation on a web page today and the web page changes tomorrow, what happens to the annotation? One approach is simply to “orphan” th...

Experimentation and exploration are hallmarks of innovative libraries, but as experiments become on-going projects and investigations become long-term commitments, it is important to gain perspective on how the roles of librarians, archivists, and information professionals are changing. As social computing becomes routine for computer users, libraries of all types are responding to these new ex...

Chatbots are increasingly popular, but state-of-the-art chatbots still struggle to meet user expectations, limiting their application in many domains. The factors affecting use have been studied extensively laboratory contexts, resulting context-independent requirements. However, expectations and experiences of chat interfaces affected by the context use. Resear...

Measurements related to user expectations, behaviors and experiences can provide useful data to many roles and teams in a company. Each role provides different views to the question “what should be measured, and why?” We conducted an empirical study on user experience (UX) measurement needs at different units and levels in one corporate (Nokia) and asked which kinds of UX measurements would be ...

Cloud computing has recently become very popular, and several bioinformatics applications exist already in that domain. The aim of this article is to analyse a current cloud system with respect to usability, benchmark its performance and compare its user friendliness with a conventional cluster job submission system. Given the current hype on the theme, user expectations are rather high, but cu...

A Conceptual Model Based on User Needs FRBR, the Functional Requirements for Bibliographic Records, is a conceptual model, establishing the purposes, uses, and requirements for bibliographic records. FRBR sets out “a clearly defined, structured framework for relating the data that are recorded in bibliographic records to the needs of the users of those records.” We need such a framework because...

The ubiquitous use of smartphones has brought enormous changes to our everyday life. Many applications, that explore the ever-increasing capabilities of mobile devices, have been designed to make our life easier, facilitating the completion of numerous tasks, stimulating social relationships by connecting people in remote locations, promoting behavior changes, and entertaining us. However, ther...