Understanding customer needs is of great significance to enhance service quality and competitive advantage. However, for the tourism industry, it still unclear how mine improvement strategies from tourist-generated online reviews. This paper aims develop a data-driven approach conduct fine-grained dimension analysis satisfaction with services. First, this uses Latent Dirichlet Allocation explor...

By presenting tourists with real-time information an increase in efficiency and satisfaction of their day planning can be achieved. At the same time, real-time information services can offer the municipality the opportunity to spread the tourists throughout the city centre. An important factor for success is if we can influence tourist day planning. Therefore we studied how tourists could be pe...

Guest Editors help invite many high-quality papers for Remote Sensing. To acknowledge and encourage the generous work and precious time of the guest editor team of Special Issues in Remote Sensing, we launched the Best Guest Editor Award last year for Special Issues closed from 1 June 2016 to 31 June 2017. In total, 40 Special Issues were closed from 1 June 2016 to 31 June 2017 and these Specia...

This article describes how the concept of Tourism Carrying Capacity (TCC) has shifted from a uni-dimensional approach to incorporating environmental, social and political aspects. This shift is demonstrated by a study of a large, internationally popular protected area used by trekkers, the Mt. Everest Region, where qualitative data collected from visitors was combined with environmental modelin...

Online reviews have bridged the gap between traditional word-of-mouth and viral communication, influencing peer's decision processes. Analyzing tourists' online helps hotels address overall customer (dis)satisfaction. Using sentiment analysis to understand reviewers' satisfaction analyze voice tone expressed feelings, this research attempts enlarge hotel, platform, tourist trilogy's knowledge. ...

It is difficult to demand employee productivity, especially when Covid-19 limits social interaction. Continuous extra attention needed so that performance gets optimal evidence. By focusing on leadership styles, organizational commitment, and job satisfaction, this study attempts select how these three factors transmit the of ‘Resort X’ employees in Anambas (Province Riau Islands, Indonesia). T...

Weather and climate are important factors for travel decision-making and overall tourist satisfaction. As central motivators for destination choice, they directly and indirectly influence demand patterns and can be a resource and limitation for tourism at the same time. In this paper, results of an in-situ survey of mountain summer tourists (n = 733) in the Alps in Southern Germany are presente...

The paper describes the usage of the fuzzy Mamdani analysis and Taguchi method to optimize the tourism satisfaction in Thailand. The fuzzy reasoning system is applied to pursue the relationships among the options of a tour company in order to be used in Taguchi experiments as the responses. In this research, tourism satisfaction is carried out using L18 Taguchi orthogonal arrays on parameters s...

Tourism has been steadily expanding in recent years and continues to do so, with the result that the health and social problems related to this new mass phenomenon are growing likewise. Urgent and serious attention to the various implications is now required on the part of relevant national and international bodies and of all sectors interested in the health and wellbeing of tourists, both in t...

This study attempts to examine the interactions between tourist experience quality, perceived price reasonableness, and regenerative tourism involvement variables satisfaction by taking into account moderating effects of destination loyalty image. The survey was circulated among international tourists visiting Ha’il region Saudi Arabia. used structural equation modeling (SEM) analyze data colle...