Firstly, by surveying recent research, this paper confirms that both the production and use of ICT have been the factors behind the improved economic performance of the United States in the 1990s. However, the evidence for the New Economy is much weaker outside the United States. Secondly, the paper applies growth accounting to estimate the impacts in Finland. It is shown that the contribution ...

This paper analyses the e¤ects of reducing unfunded social security in a closed economy that consists of a service sector and a commodity sector. It is shown that if old agents mainly demand labour intensive services, a modest decrease of the pay-as-you-go pension scheme still raises long-run utility as long as the economy is dynamically e¢cient. However, entirely privatising the social securit...

Moving beyond questions about “services” and “the services economy,” this panel considers fresh ways of thinking about service innovation in the era of pervasive digitization. Panelists will argue that our understanding of digital services and products is radically transformed if we consider all exchanges to be service-for-service exchanges in which customers and suppliers co-create value in ex...

Chris Baillie ([email protected]) Peter Edwards Edoardo Pignotti This research is supported by the award made by the RCUK Digital Economy programme to the dot.rural Digital Economy Hub; award reference: EP/G066051/1 Example A web service provides public transport information based on GPS observations (e.g. vehicle locations ) from passengers' mobile phones. The quality of these observations ...

A customer approaches a bank’s outside ATM machine, stares in confusion at the touch screen prompts, and then either walks inside to find a teller or walks away. A patient enters a clinic, haltingly answers questions with his limited language skills, and then leaves with the wrong medicine. A taxpayer goes online to file her tax returns, overlooks parts of the form requiring entries, and is lat...

The past decade has seen phenomenal growth of mobile service in Korea. Growth in mobile services began to spurt in the late 1990s when all the other sectors of the economy were suffering the effects of financial crises and undergoing a painful restructuring process. Mobile infrastructure facilitated the fast flow of information among workers and investors and helped the economy to get over turm...

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