Introduction. Modern conditions of official activity convoy and security police officers impose high demands on the level their physical fitness. In professional activities, they often face need to use force, including martial art techniques against suspects defendants for selfdefense, as well overcome resistance legal demands. However, force fighting is impossible without well-developed charac...

Modern-time workplaces have become increasingly international and multilingual due to the presence of workers from different ethnicities, languages, cultural backgrounds. Due lack training programs that are mainly focused on developing communication skills, security officers faced challenges in communicating with clients, especially those who work workplaces. This research aims investigate a wo...