On April 14, 2008, INFORMS (The Institute for Operations Research and Management Sciences) announced Netherlands Railways to be the winner of the 2008 Franz Edelman Award. In this extended abstract, we give a short summary of both the paper [1] and the presenwe give a short summary of both the paper [1] and the presentation of the winning team.

Now welcome, the most inspiring book today from a very professional writer in the world, a long view of research and practice in operations research and management science the past and the. This is the book that many people in the world waiting for to publish. After the announced of this book, the book lovers are really curious to see how this book is actually. Are you one of them? That's very ...

This thesis examines the issues and value-added, from both the technical and economic perspective, of solving the information integration problem in the retail banking industry. In addition, we report on an implementation of a prototype for the Universal Banking Application using currently available technologies. We report on some of the issues we discovered and the suggested improvements for f...

Many problems in management science and telecommunications can be solved by the analysis of a D/D/1 queueing model. In this paper, we use the zeros, both inside and outside the unit circle, of the denominator of the generating function of the model to obtain an explicit closed-form solution for the equilibrium probabilities of the number of customers in the system. The moments of the number of ...

The last few decades have seen the widespread adoption of large-scale, integrated, packaged software suites collectively called Enterprise Systems. However, most studies done so far have largely focused on the operational efficiency achieved by using these systems. This paper reports on research-in-progress that seeks to explore the strategic potential of Enterprise Systems to enable business t...

This paper reports from an empirical study of how knowledge management takes place in the work of news journalist at a radio channel. Based on the field data, we have in cooperation with the work force studied derived implications for the design of knowledge management systems for mobile workers. The implications focus on WKH HYROYLQJ GHSHQGHQW WDVNV RI QHZV MRXUQDOLVWV. Having reported the imp...

The need for pattern management has become compulsory nowadays due to the spreading of the data mining technology as a result of the information flood. This need has been recognized by both academic and industrial parts resulting in a number of approaches towards efficient pattern management. In this chapter we review the work performed so far in the area of pattern management and outline open ...

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This paper reports on the use of a quantitative system dynamics simulation model building process that followed on from a ‘soft OR’ strategy making intervention with a top management team. The work was carried out for the Chief Constable and top team of a UK police force. The output of the ‘soft OR’ strategy making process provided the reason for, and so focus of, the simulation model. The focu...

Benjamin G. Thengvall • Jonathan F. Bard • Gang Yu Graduate Program in Operations Research, Department of Mechanical Engineering, University of Texas, Austin, Texas 78712-1063 Graduate Program in Operations Research, Department of Mechanical Engineering, University of Texas, Austin, Texas 78712-1063 Department of Management Science and Information Systems, Graduate School of Business, Universit...