BACKGROUND Service quality is perceived as an important factor for developing patient's loyalty. The aim of this study was to determine the hospital service quality from the patients' viewpoints and the relative importance of quality dimensions in predicting the patient's loyalty. METHODS A cross-sectional study was conducted in 2010. The study sample was composed of 943 patients selected fro...

Social impact bonds are payment by results contracts that leverage private social investment to cover the up-front expenditure associated with welfare services. The introduction of private principles and actors through outcome-based commissioning has received a great deal of attention in social policy research. However, there has been much less attention given to the introduction of private cap...

Globally, ministries of agriculture, universities, and the private sector employ more than 600,000 extension agents (Swanson, Farmer, and Bahal 1990). In the past, extension services, largely public, were equated with the transfer of agricultural production technology in pre-determined “packages”. Extension systems are now understood to be much broader and more diverse, including public and pri...

Big data applications are constructed under the cloud environment to process the big data values. Public cloud provides easily scaled up and scaled down computing power and storage to everyone. Private cloud services are provided to group of people only. Big data can be used in disaster management, high energy physics, genomics, connectomics, automobile simulations and medical imaging applicati...

the study investigated the constraints to farmers’ intention to pay for private irrigation in nandom district, ghana. using a key informant interviews and semi-structured questionnaires, the study collected data from 236 farmers. data was analyzed with descriptive and inferential statistics. kendall coefficient of concordance was used to determine the level of agreement among farmers in ranking...

Service discovery is a very important component of Service Oriented Architectures (SOA). This paper presents two alternative approaches to customise the query results of private service registry such as Universal Description, Discovery and Integration (UDDI). The customisation is performed based on some pre-defined and/or real-time changing parameters. This work identifies the requirements, des...

Farmers need up to date information on efficient use and management of labour for agricultural production. Yet, they lack adequate and needed information. Hence, this study was undertaken to explore the sources and use of labour information by farmers in southwestern Nigeria. Multi-stage sampling procedure was used to select respondents for the study. Primary data were collected to elicit infor...

SERVQUAL model, Private secondary schools, Student satisfaction, Service quality ABSTRACT The proposed study analyses the service quality levels of private secondary school education in Sri Lanka from the perspective of students. The aim of the research is to study service quality levels offered in private secondary schools to improve the quality of education levels in Sri Lanka. For this purpo...

Demographic changes, technological developments and rising expectations require the analysis of public-private primary care (PC) service provision to inform policy makers. We conducted a descriptive, cross-sectional study using the dataset of the Maltese arm of the QUALICOPC Project to compare the PC patients' experiences provided by public-funded and private (independent) general practitioners...