Background: Burnout, a phenomenon that is of interest for both individuals and organizations, is characterized by decreasing energy, power and resources in the presence of excessive demands. Nurses are more prone to develop burnout due to both the emotional nature of their jobs as well as patients' demand. The present study was aimed to assess burnout among nurses working in the Iranian ...

BACKGROUND The patient-centered medical home (PCMH) model has been touted as a potential way to improve primary care. As more PCMH projects are undertaken it is critical to understand professional experiences as staff are key in implementing and maintaining the necessary changes. A paucity of information on staff experiences is available, and our study aims to fill that critical gap in the lite...

The heavy workload of hospital nurses is a major problem for the American health care system. Nurses are experiencing higher workloads than ever before due to four main reasons: (1) increased demand for nurses, (2) inadequate supply of nurses, (3) reduced staffing and increased overtime, and (4) reduction in patient length of stay. First, the demand for nurses is increasing as a result of popul...

PURPOSE General practitioners (GPs) occupy a central position in health care and often have demanding working situations. This corps shows signs of exhaustion, and many consider quitting their job or plan to retire early. It is therefore urgent to find ways of improving GP's satisfaction with their work. One approach might be Balint group participation. The aim of this study was to explore GPs'...

OBJECTIVE The objective was to determine the job satisfaction and burnout levels of primary care health workers in Malatya in Turkey. METHODS The sample of the study included 186 physicians, 126 midwives and 106 nurses working in primary health care. The Minnesota Job Satisfaction Scale and the Maslach Burnout Scale were used in the study. RESULTS The general, internal and external job sati...

Evaluating of staff’s performance and accessing to optimized performance in an organization will be possible by creating factors such as job satisfaction and Organizational Commitment. In this paper, Data Envelope Analysis (DEA) was used in order to evaluate staffs’ performance in Khuzestan Oxin Steel Company. Also, a questionnaire was used in order to collect necessary data and information (Cr...

Attitude, personality, and customer knowledge antecedents were compared in their predictive ability of 3 service-oriented forms of employee organizational citizenship behaviors (OCBs): loyalty, service delivery, and participation. For the 1st study, 236 customer-contact employees provided data concerning their OCBs and the attitude, personality, and knowledge antecedents. The 2nd investigation ...