Despite the optimism surrounding the business potential of virtual communities (VCs), our knowledge of how VCs can be nurtured and leveraged to create value for the organizations that sponsor them is limited. To address this knowledge gap, a twodimensional process model of the development and leverage of a VC is inductively derived from a case study of one of the most commercially successful VC...

ment programs, such as those based on the eSourcing Capability Model for Service Providers (eSCM-SP) and Capability Maturity Model Integration for Development (CMMIDEV), rely on a sample of engagements (or projects) in drawing conclusions about organizational capability. The intent is to determine the normal behavior in the organization based on a “representative” sample, but a rigorous definit...

The community has made tremendous progress in understanding the critical technology, methods, processes, and organizational factors that lead to effective architected, component reuse. There is of course much more we can do, but still, far too few software developing organizations see reuse or CBSE as the solution to the problems they have, nor do they practice component reuse systematically. F...

This conceptual paper reviews a large number of literatures in terms of packaged enterprise system adoption and implementation in China. Three types of misalignments between packaged ES and Chinese context are identified, including (1) package-context misalignment in terms of software application, (2) package-context misalignment in terms of organizational management model, and (3) package-cont...

Virtual teams (VTs) are groups in organizations separated by organizational, spatial and/or temporal distance. Innovative information technology infrastructure coupled with the growing internationalization of commercial activity has augmented the need for VTs. But not all VTs are equally virtual. A VT’s environment, characterized by the pressures the team experiences to collaborate, the inheren...

Although business models have been widely implicated as key influences on the performance of firms, empirical studies investigating the relationship between business models and performance are limited. In this study, we theorize and propose to empirically examine the influence of two elements of a business model: organizational form and revenue model on the sustainability of new ventures. We co...

One of the most valuable resources for organizations today is knowledge developed and held within their teams during the execution of their projects. Although the need for maximal reuse of lessons learned and knowledge accumulated for keeping companies at the leading edge is evident, this knowledge is often lost because it can be difficult or impossible to articulate. k.PrOnto1 framework infuse...

One of the biggest challenges for organizations implementing an Enterprise Resource Planning (ERP) system is to find the right fit between the processes embedded in the system and the existing organizational business processes. “Conventional wisdom” founded on studies from large enterprises holds that ERP systems should be implemented without customization. However, studies of ERP system implem...

The tremendous benefits of taking a product line approach for similar software-intensive systems are well documented [Clements & Northrop 02a]. What’s not as clear, however, is how to effectively achieve an operational software product line, often called product line adoption. The “Launching and Institutionalizing” practice area of the Framework for Software Product Line Practice lays out what ...

The implementation of computerized workflow systems to support the collection and dissemination of patient information has been an area of focus in healthcare for many years. This multiple case study is an analysis of the implementation of a commercially available healthcare workflow system in two hospitals settings. The case study protocol uses an analytical framework built upon six theoretica...