CONTINUOUS IMPROVEMENT PROGRAMS are proliferating as corporations seek to better themselves and gain an edge. Unfortunately, however, failed programs far outnumber successes, and improvement rates remain low. That's because most companies have failed to grasp a basic truth. Before people and companies can improve, they first must learn. And to do this, they need to look beyond rhetoric and high...

New Learning represents an overview of open and distance learning in Europe from the perspective of the European ODL Liaison Committee, representing a number of national and transnational open and distance learning organizations. The goals of the committee are to facilitate communication within the field at an organizational level, comment on policy at the European Commission, and member state ...

Purpose – The purpose of this paper is to provide new insights into the implementation of large-scale learning projects; thereby better understanding the difficulties, frustrations, and obstacles encountered when implementing enterprise-wide e-learning as a tool for training and organization transformation in a complex organization. Design/methodology/approach – Information-sharing disturbances...