Health care organizations are operating in a complex environment. The competitive and dynamic health care sector has spurred hospitals into delivering greater flexibility and quality of services. An efficient performance evaluation system is essential for controlling, monitoring and improving service quality in health care organizations. The performance evaluation of operating room (OR) is a us...

the present study has objectively investigated and reviewed 164 managers, employees and workers of tuka steel investment holding company (tsih co.) as one of the most successful companies in iran's steel industry. the survey approach has been adopted to serve the following purposes of this study: a) to define the prevailing organizational culture in steel industry; and b) to review alignment do...

Establishing and maintaining proper internal controls is an essential, ongoing, and complex process for today's organizations. Even though managers are ultimately responsible for ensuring internal control, they are typically not well versed in internal control principles. The literature contains no example of an intelligent system deployed to assist managers in recognizing potential problems in...

Companies focus on developing relationships and marketing partners to generate customer value receive in return. However, companies should be selective with customers partners. The objective of the study is understand profitable methodology adopted a conceptual analysis various aspects building, developing, managing selected deep interactive consumer-generated marketing. They both offline onlin...

The purpose of this study is to examine the relationship between information and communication technology (ICT) and knowledge management processes (KM process) in Indian milk cooperatives and non-government organizations. Both qualitative and quantitative methods have been adopted in this study. Data were collected using questionnaires from 275 members working in both milk co-operatives and non...

Prior research on middle managers has emphasized their vital role in the strategic and entrepreneurial process of established organizations. Yet we still know relatively little about how their actual behavior translates into superior performance. In this paper I examine how entrepreneurial behavior of middle managers—defined as innovative use of resources to explore and exploit opportunities—af...

Purpose – The purpose of this paper is to introduce a framework, based on Beer’s viable system model (VSM) that enables managers of public and private organizations to cope with the complexities faced by their organizations. Design/methodology/approach – Based on concepts from organizational cybernetics (OC) concepts, an heuristic is elaborated for the design or diagnosis of any organization, f...

diseases management offers the benefits of lower disease occurrence, improved patient care, and lower healthcare costs. the key mechanism used to identify individuals at risk, stratify patients by risk level and track patients’ progress through the disease management is the data warehouse (dw). this review article describes operational systems, dw features and component and role of it in diseas...

Decision support systems (DSSs) are prevalent information systems for decision making in many competitive business environments. In a DSS, decision making process is intimately related to some factors which determine the quality of information systems and their related products. Traditional approaches to data analysis usually cannot be implemented in sophisticated Companies, where managers ne...

AIM The aim of this study was to describe how clinician and non-clinician managers achieved consensus of strategy in hospitals. This was the first empirical study undertaken that investigated the impact of organizational commitment on the strategic involvement-strategic consensus relationship. BACKGROUND Clinicians and non-clinician managers hold a pivotal role in health care management from ...