This paper aims to present a theoretical framework for performance measurement of supply chain quality management (SCQM). A review of the literature on supply chain quality management, supply chain and quality management was conducted to develop key performance measurements related to six areas of integration between quality management and supply chain management environment: leadership, contin...

Many organizations face the challenge of deploying a consistent project methodology. The challenge becomes more significant for global organizations such as Whirlpool Corporation which have a large number of IS projects cutting across business units, geographies and functional areas. In 2010, Whirlpool Corporation, a global leader in the appliance industry, deployed a new waterfall-based IS pro...

Tiziana Rivera, the winner of the 2013 Nursing Leadership Award at the November HealthAchieve conference, is chief nursing executive and chief practice officer at Mackenzie Health. As such, she provides strategic leadership for the development and implementation of a shared vision for professional practice, nursing and all disciplines to promote innovative care and the development of care deliv...

This article presents the findings of a research aimed at characterizing F/OSS migration initiatives, in total 30 experiences have been considered, 19 of which have been conducted by public administrations and the rest by private firms, operating different industries in eight different countries. Open source migration projects is a recent research topic, more so when considering it from a manag...

Formal quality-improvement (QI) projects require that participants are educated in QI methods to provide them with the capability to carry out successful, meaningful work. However, orchestrating a portfolio of projects that addresses the strategic mission of the institution requires an extension of basic QI training to provide the division or business unit with the capacity to successfully deve...

To cite: Stevens DP, Marshall BC. BMJ Qual Saf 2014;23:i1–i2. From 2002 to 2012, the median predicted survival age for people with cystic fibrosis (CF) increased nearly 10 years— from 31.3 years to 41.1 years. 2 Strategic efforts to improve care for CF marked this remarkable era. These efforts were supported by expert leadership among CF healthcare improvement professionals and resources from t...

Information systems (IS) leadership roles have undergone fundamental changes over the past decade. Despite increased interest in recent years, little empirical research on IS managers has been done. This article presents results from a survey in Norway. The survey collected data on general leadership roles such as informational role, decisional role and interpersonal role, as well as on specifi...