COVID-19 has led to immense impacts on the hospitality sector, putting millions of jobs at risk. The uncertainty resulted in significant psychological effects service staff. Developing micro-level interpersonal interactions between line managers and staff, this article aims propose a bottom-up approach alleviate staff’s anxiety enhance their work resilience during after pandemic. proposed conce...

COVID-19 has transformed the way we do business in numerous ways. Given that work takes up a big part of our daily lives, it is not surprising biggest impact virus-related pandemic been seen workplace. One critical outcome performed and location from which done. As organizations switch traditional models to remote work, workplace relationships are also undergoing transformation. Drawing on tene...

This study tests the similarity attraction paradigm using a measure of work motivation and leader-member exchanges. Seventy-five elected officials were sampled along with 368 of their staffers. Results indicate actual self-reported differences in sources of work motivation were not predictive of leader-follower exchanges, which is counter to the similarity attraction paradigm. It is argued that...