Evaluation of success of Enterprise Resource Planning (ERP) system implementation is a typical and cumbersome process for any organisation. There are no any fixed criteria to define or evaluate the success. This article addresses six key issues that affect the ERP implementation success. These issues include missions and vision, of management commitment, unclear objectives, lack of end user tra...

Knowledge is recognized as one of the most important and valuable management assets because knowledge enables organizations to utilize and develop resources, enhance their competitiveness and develop sustainable competitive advantage. A number of knowledge management approaches have been developed with the purpose of managing organizational knowledge. However, these approaches only focus on man...

This study was conducted as a dissertation for the degree of Doctor of Business Administration. The purpose of the study was to expand the base of knowledge in the area of knowledge management, and empirically test the relationship between social interaction within an organization and knowledge management system success. Two aspects of social interaction were measured: interdepartmental connect...

Knowledge management systems (KMS) are increasingly becoming popular and important in managing organizational knowledge. This motivates a closer inspection of the degree of usability of various types of KMS. This paper is an analysis of KMS from a philosophical angle: with the help of veritistic social epistemology we analyze which KMS are likely to be used more in comparison to others. Veritis...

The implementation of an efficient university knowledge management system involves the development of several software tools that assist the decision making process for the three main activities of a university: teaching, research, and management. Artificial intelligence provides a variety of techniques that can be used by such tools: machine learning, data mining, text mining, knowledge based ...

This paper aims to use a priority framework based on Decision making trial and evaluation laboratory (DEMATEL) to help organizations build awareness of the critical influential factors affecting successful implementation of KM. To identify critical influential factors, the authors studied and reviewed relevant literature from numerous fields of study associated with the essential issues of ...

This paper presents ontology-based framework of information systems for knowledge management focused on a learning system in organization. Major characteristics of this framework are derived from “Ontology” which is used as an index of knowledge and “Dual loop model” which represents the flow of knowledge in an organization. Since these two things make the framework possible to grasp the meanin...

The research presented in this paper is part of a larger study of the organizational impacts of information systems on knowledge work. The phase of the research reported in the paper explores current understanding of information systems implementation issues and asks whether it is adequate to effectively manage the wide range of IS that support knowledge work. Studies that have focused on syste...