The extrusion of rubber profiles, as used for automotive production, is a highly complex continuous production process which is strongly influenced by variability in input materials and other external conditions. The personal experience of the production line operators continues to play an important role here, as analytical models exist only for small parts of such processes, and systems for au...

Knowledge Management is a young discipline that nowadays it is important for software development organizations (SDO). For this reason, this paper presents a review about the form knowledge management has been included in several Software Process Reference Models. For this study, five software process reference models, broadly used in Latin-American countries, were analyzed. The findings of thi...

This paper considers the adoption of Intranet technology as a vehicle for developing an organisation-wide knowledge management system. The Intranet is described as a de-centred or open technology, which therefore has the potential for multiple interpretations and effects. At the same time, the Intranet is often promoted as a collaborative communication technology. The design and implementation ...

In the context of corporate business intelligence, the use of OLAP (On-Line Analytical Processing) tools constitutes a fundamental step to improve decision making and to create new knowledge. To help systematization and capture of the reasoning that happens during decision processes, this paper describes a computational environment to complement OLAP tools functionality, called AMPA (the initia...

The trends and recent changes in logistics lead to complex and partially conflicting requirements on logistic planning and control systems. Due to the lack of efficiency of currently available strategies and methodologies, a new paradigm for logistics planning and control is required. An emerging approach is the analysis and design of autonomous logistic processes. Agents represent a modern app...

Purpose – Processes in customer relationship management (CRM) are classified as knowledge-intensive processes. This paper seeks to provide a framework for knowledge management (KM) support of CRM processes and to show how this framework was applied in three action research cases. Design/methodology/approach – In a long-term cooperation with several leading companies the authors developed a fram...

The main goal of BI systems is to provide the access for the users to crucial information connected with the tools they use every day. It allows to take more relevant decisions, share knowledge with other people, cooperate within the whole organization and increase the company's gainings. The offered functionality includes either the scalable technology's platforms designed for workers in all m...

Knowledge management concerns two important activities. One is to define ways to capture and convert knowledge into a form useful within business processes. This includes the definition of knowledge objects and knowledge creation activities. The second is how to integrate the knowledge creation activities into the business process. The paper concentrates on such integration and ways to model it...

results a relatively strong positive correlation was found between the knowledge development approach, nutritional science, nutrition education and research, and proper solutions for individual nutritional problems and a culture of nutrition (p < 0.001). conclusions 1) effective enhancement and participation in an academic community will be important in the future of food and nutrition security...

in this research, both resource allocation and reactive resource allocation problems in multi-server dynamic pert networks are analytically modeled, where new projects are expected to arrive according to a poisson process, and activity durations are also known as independent random variables with exponential distributions. such system is represented as a queuing network, where multi servers at ...