نتایج جستجو برای: kano atmospheres
تعداد نتایج: 9138 فیلتر نتایج به سال:
Background and Aim: The purpose of the present study was to assess and prioritize the factors affecting the quality of services of pharmacies in Bushehr using Kano model and TOPSIS method and to provide practical strategies for quality improvement in the current situation. Materials and Methods: This Study was practical and descriptive. The samples contained the pharmacies customers and ...
Purpose: To predict the type of customer needs of online bookstores by using data mining methods based on Kano model. Methodology: First, three groups of needs and factors affecting customer satisfaction of Adinehbook online store were extracted according to expert opinions and then the Kano questionnaire was designed based on these factors. After data preprocessing, the type of each customer'...
Introduction: The Kano model is a proper technique for classification of needs that can be strategic guidelines for improve of nursing quality which measured by SERVQUAL model. So this study is analyzed the current and expected needs and perceptions of patients from quality of nursing care in line with the strategic focus of analysis methods and quality improvement. Materials and Methods: Th...
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