Purpose The purpose of this paper is to understand how supply chain actors in an Italian cashmere reacted dependence and power use during the Covid-19 crisis affected their perceptions justice. Design/methodology/approach research took a case study approach exploring issues dependence, justice multi-tier luxury chain. Findings authors found two types dependence: Craftmanship-induced buyer Marke...

The advent of Web 2.0 has encouraged restaurant customers to post online reviews, and oftentimes, not in favor the company. When a service failure occurs, customer may voice their complaints publicly online. company, on other hand, opportunity respond these use it as part recovery strategy. While some companies are responding negative only few have knowledge how do effectively. Built perceived ...

PURPOSE This study explored contributions that patients' companions (seizure witnesses) make to interactions in the seizure clinic and whether the nature of the companions' interactional contributions can help with the differentiation of epilepsy and psychogenic nonepileptic seizures (PNES). METHODS Conversation analysis methods were used to examine video recordings and transcripts of neurolo...

This study aims to analyze the combined effect of five conditions—influence at work, interactional justice, workload, laissez-faire leadership, and emotional exhaustion—on absence work engagement in public police professionals. Using qualitative comparative analysis on a sample 119 professionals, results show that none conditions their own is necessary lead these professionals' engagement. In a...

We conducted twenty semi-structured interviews with university professors from eight states in the US about their collaborations via computer mediated communication. Our thematic analysis of verbatim transcripts uncovered four dialectical tensions (an interplay of opposing and contradictory forces typically resolved through communication) in such interactions: relational connection and personal...

This study examines the effect of smiling on GOAT fronting, a sound change common to many varieties of American English. The data are audiovisual recordings of ten speakers of American English recorded in dyadic conversations in an interactional sociophonetics laboratory. We applied an existing computer vision algorithm for smile detection to the video recordings to identify smiling intervals. ...