نتایج جستجو برای: in spite of huge investment on customer relationship management crm

تعداد نتایج: 25043648  

Journal: :iranian journal of pharmaceutical research 0
mahdi mohammadzadeh affiliation zeinab zare hooseini department of engineering & technology, payame noor university, po box 19395-3697 tehran, i.r of iran

the rapid growing of information technology (it) motivates and makes competitive advantages in health care industry. nowadays, many hospitals try to build a successful customer relationship management (crm) to recognize target and potential patients, increase patient loyalty and satisfaction and finally maximize their profitability. many hospitals have large data warehouses containing customer ...

2007
Maria Teresa Borges João Pedro Couto José Cabral Vieira

Customer Relationship Management is becoming increasing relevant in the corporate agendas and has been broadly studied by academic researchers. In the last few years and with the development of the digital economy, a new paradigm has emerged: virtual customer relationship management (virtual CRM). We have defined a conceptual framework to examine the relationship between the virtual CRM and e-b...

پایان نامه :0 1374

the following question poped up: is there any relationship between iranian high school efl learners reading comprehension and listening comprehension? then the following null hypothesis (ho) was developed to the test the above, mentioned question. "there is no relationship between high school efl learners reading comprehension and listening comprehension. for nearly 16 weeks, the experimental g...

Journal: :International Journal of E-business Research 2022

This study examined the impact of E-CRM on customer loyalty with mediating effect satisfaction in banking industry. Customer is important for because when customers are satisfied services offered by their service providers, relationship gets stronger which further leads to positive word-of-mouth. The data was collected using purposive sampling from 836 banks’ who were and analyzed structural eq...

2014

Customer relationship management (CRM) can help organizations manage customer interactions more effectively to maintain competitiveness in the present economy. As more and more organizations realize the significance of becoming customer-centric in today's competitive era, they adopted CRM as a core business strategy and invested heavily. CRM, an integration of information technology and relatio...

2002
Hubert BAUMEISTER

Customer Relationship Management (CRM) is getting more and more a key strategy for companies big and small. Customer care strategy and CRM software go hand in hand. In particular SME’s need a CRM software that easily adapts to their customer care needs while still being low cost. In this paper I discuss the benefits of CRM for SME’s and their special requirements wrt. CRM software. Further, I i...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه تربیت مدرس - دانشکده علوم انسانی 1390

supervisors play an undeniable role in training teachers, before starting their professional experience by preparing them, at the initial years of their teaching by checking their work within the proper framework, and later on during their teaching by assessing their progress. but surprisingly, exploring their attributes, professional demands, and qualifications has remained a neglected theme i...

Journal: :IOSR Journal of Business and Management 2012

Journal: :IJEBM 2003
Fitzgerald Barriento Wen-bin Cheng Thomas Gulledge

This paper tests a hypothesis about implementing Customer Relationship Management (CRM) in a university environment. CRM was designed for private sector companies for the management of customer relationships in the preand post-sales cycles. Our hypothesis is that CRM can be configured to meet the requirements of a university recruiting environment. We tested the hypothesis by actually configuri...

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